Who we are
We are Tulumi Digital Marketing. Our address is 1800 Pembrook Dr., Suite 300, Orlando, FL 32810. Our phone is 800-482-1720. Our email is hello@tulumi.com. Our website address is https://tulumi.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact forms
We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser).
This information will be stored indefinitely and will be used for reference in the event that an email does not reach us due to mail server issues. If you want your information to be removed from our database, please contact us. We will remove it anytime if there are concerns about your privacy.
Cookies
Most web browsers automatically accept cookies, however you We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Akismet
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). Please read the Akismet Privacy Policy for more information.
Wordfence
We use Wordfence Security to capture live traffic data including meta information such as ip address, user agent, location, and time stamp.
Product Related Data
While you visit our site, we’ll track:
Services you’ve viewed: we’ll use this to, for example, show you services you’ve recently viewed
Location, IP address and browser type:
When you avail of our services, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information. We’ll use this information for purposes, such as, to:
Send you information about your account and services
Respond to your requests
Process payments and prevent fraud
Set up your account for ongoing marketing services
Comply with any legal obligations we have, such as calculating taxes
Improve our offerings
Send you marketing messages, if you choose to receive them
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, Administrators can access:
Marketing services information like which services were purchased, when it was purchased and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help meet deadlines, fulfill the scope of work, and support you.
Payments
We accept payments through Stripe.com. When processing payments, some of your data will be passed to Stripe.com, including information required to process or support the payment, such as the purchase total and billing information.
Analytics
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website will be transmitted to and stored by Google on servers in the United States. IP Address data is also anonymized. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from their policy page.
Facebook Pixel
We track meta data to track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and re-market to qualified leads.
Who we share your data with
We share your meta data with Google Analytics to help with SEO purposes. Stripe.com is our payment processor and your personal information is required when paying through their website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. To ensure privacy standards are met, we only have a select few with access to personal information. We make sure that the standards are met ourselves.
Your contact information
For privacy specific concerns, please contact deb@tulumi.com
Additional information
How we protect your data
To ensure privacy standards are met, we only have a select few with access to personal information. We have SSL encryption to ensure that no personal information is leaked.
What data breach procedures we have in place
We will inform all people who has had their personal information stolen with undue delay with a maximum of 72 hours. We keep a record of all personal data breaches.