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5 Critical Digital Marketing Mistakes Your Brand Should Avoid

We all make mistakes, and it’s not that bad. They’re valuable experiences that help us grow and progress. Nonetheless, it doesn’t mean you should embrace them all the time. In the world of digital marketing and advertising, certain mistakes can cost you your entire business. Indeed, some are inevitable – there’s no way to get your budget distribution right the first time. However, we’re not talking about the mistakes you can get away with; we’re talking about core digital marketing mistakes that may cripple your business.

No. 1: Not Having a Goal

We’ll start with one of the scariest digital marketing mistakes on the list – being aimless. Without having a defined roadmap, you’ll end up trying everything without accomplishing anything.

Benjamin Franklin once said, “If you fail to plan, you are planning to fail.”

Your most imperative task before diving into digital marketing is to set goals.

Have achievable objectives.

It can be as simple as acquiring your first 100 followers on Instagram, or it can be as challenging as closing 20 sales in a week.

The purpose of setting your goals first is to help you uncover the right digital marketing tactics to employ – not the other way around. Without having these objectives to complete, it’s almost impossible to gauge your progress or know if it’s time to scale things up.

Here are a few tips when it comes to digital marketing goals:

  • Plan and work on a strategy for every goal you have and make sure to include deadlines. Without any form of planning, your goals are merely dreams.
  • Share your goals with your team. You can’t expect your employees to perform their best when you’re only providing tasks. Context allows them to see the bigger picture and will help them find optimal ways to finish their tasks, which boosts productivity.
  • Don’t try to reach a hundred goals immediately. Having three or four should be more than enough to keep you busy and productive.

No. 2: Not Having a Buyer Persona

Almost the entire population uses the internet in one way or another. However, it doesn’t mean you can target all of them and expect sales. Your product or service can never be for everyone; that’s just impossible.

You need a clear picture of who values your product or service the most – your buyer persona.

Why is this important?

You see, there’s little to no success selling a nail gun to an accountant – if you introduce him to a calculator, however, the story changes.

It’s all about delivering the most suitable product to the right person; that’s how efficient advertising is done. This philosophy applies to digital marketing.

Not defining your buyer persona or target audience is one of the biggest digital marketing mistakes you can make. The more you narrow your audience to your buyer persona, the higher the chance of actually converting them into customers.

No. 3: Jumping on the Bandwagon Carelessly

Digital marketing is incredibly dynamic – Facebook may reign today, but there is no guarantee that it will be the same tomorrow.

Yahoo, Friendster, and StumbleUpon used to be a thing on the internet. They’re now relics of the past.

Given that the whole system can change with the availability of a new app, website, or even a new feature, digital marketing can be pretty scary – especially if you’ve gone a long way and acquired so many followers.

However, it doesn’t mean that you should panic and invest time and money on every new trend on the internet. One of the most common digital marketing mistakes that might not give you any ROI is jumping on the bandwagon right away.

Instagram TV or IGTV was quite a hype in 2018, but users still favored the classic landscape videos of YouTube. Countless brands spent millions of dollars creating vertical videos for IGTV, and no one cared to watch them.

When you see something new on the internet, give it some time and think about its users. Ask if the majority of them are your buyer persona. Measure the app or site activity; is it growing after three months? How about after a year? Has it caused your staple strategies to weaken?

If the answer to all the questions is no, then don’t jump on the bandwagon.

No. 4: Promoting Without Educating

Marketing is almost all about exposure. Making your product or service recognizable, iconic even, is ideal. Unfortunately, it’s not enough to close deals.

Yes, you may gain a significant number of people that visit your product or service page using paid ads, but the majority, if not all of them, won’t convert.



People nowadays are smarter than you think. Your prospects research, weigh if your product or service does benefit them, and look for alternatives.

Your way around this problem is to educate. Instead of only promoting what you’re selling, promote educational blog posts where you demonstrate its usefulness and value. Don’t settle for descriptions; go with detailed articles and videos that cure your buyer persona’s pain points.

Show your target audience the “whys,” and they’ll voluntarily reach for your product. 

No. 5: Hiring Second-Rate Agencies

Some brands don’t have the time to market themselves. Restaurants, home-service companies, and healthcare providers are incredibly busy with their operations. Thus, hiring a digital marketing agency makes a lot of sense, but only if it’s not substandard.

We know everyone, not just entrepreneurs, is trying to save money. Not only does it keep you afloat, but it also increases your wealth. Being too economical, however, can do the exact opposite and is one of the worst digital marketing mistakes you can make.

Instead of hiring an agency because of its affordable services, opt for one that has a proven track record of delivering quality results.

You can think of it this way:

Eating instant ramen will save you money, especially if you’re religiously consistent – breakfast, lunch, and dinner. After doing this practice for a couple of weeks, regrettably, you will get severely sick. You might even end up losing a kidney.

Your savings out of eating ramen won’t be enough to pay the medical bills ahead of you. The same thing will happen to your brand if you let substandard agencies handle digital marketing for you. Instead of promoting your brand in a desirable light, your brand might end up on the blacklist. It will then cost you more to fix the issue.

Digital Marketing Mistakes Summary

Digital marketing doesn’t have to be intimidating. As long as you avoid these five core digital marketing mistakes, you should be in the clear. To sum it up:

  • Have goals and objectives
  • Know your customer
  • Be alert but not anxious about digital trends
  • Educate your audience
  • Invest in keeping your business healthy by working with the right people

Speaking of working with the right people, Tulumi Digital Marketing follows these practices without fail. We are proficient in growing brands – not just increasing followers but also in improving conversion rates and boosting sales. With our help, your business can reach its full potential and avoid all the digital marketing mistakes possible – contact Tulumi today.

Deb Wallace | CEO | Digital Marketing Services | Tulumi Digital Marketing

Deb Wallace


Deb Wallace brings a dynamic career in mobile and internet marketing. She remains on the industry’s cutting edge for technology and innovation driving new business through establishing strategic partnerships and relationships. She carries with her a vast knowledge in the e-commerce marketplace as well as extensive experience in the online payment processing industry.

Deb is exceptionally well organized with a track record that demonstrates creativity, tenacity, and initiative in achieving both personal and business goals. She is currently focused on providing multiple locations for the company.


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